Ever heard the phrase ‘still waters run deep’? It’s one of those sayings that can apply to customers the world over, but particularly in the context of a restaurant. You’ve seen it before; a table of four, laughing and joking throughout the meal. Then you ask them how their food is, and everyone falls silent. Someone says ‘um … Sure, it’s fine’, and that’s all … Continue reading Customer Opinions – What Else Could You Possibly Need?