Are bad reviews a problem? Sometimes businesses can be really stung by a bad review or two. If you don’t have many reviews up already, one negative person sounding off about bad customer service, or a substandard dish in your restaurant can hit you quite hard. It might be tempting to ditch the whole online thing altogether, particularly if other reviewers aren’t forthcoming, but here’s … Continue reading Are bad reviews a Problem?
Build a Strong Repuation There is a lot of competition out there looking to capture share. What’s make you different or unique and how can one really tell? It’s easy for me to tell people how great my business is but how believable is it? It’s always better when coming from others, especially our guests. Over the years, online review sites have really grown and … Continue reading How to Build a Strong Reputation Compliments of Your Guests